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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cass Dua

May 1, 2026

5  out of  5
rating by Cass Dua
"Thank you so much the team you have has exceeded my expectations. Matthew Maldonado & Chris Souza answered all of my questions and concerns with great customer service i appreciate it."
We responded:
"Thank you so much for your kind words, Cass! We’re thrilled to hear that our team exceeded your expectations and that Matthew and Chris were able to address all of your questions and concerns with great customer service. We truly appreciate your support and are always here whenever you need us! - Chris Souza, State Farm Insurance Agent, Fresno California"
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DJ Prince

May 1, 2026

5  out of  5
rating by DJ Prince
"Had a great experience. Matthew Maldonado and Chris were very helpful and knowledgeable. Customer service overall was great, answered all questions and concerns and helped me make a decision. Highly recommend!"
We responded:
"Thank you for your great review and recommendation! We’re glad to hear that Matthew and Chris were able to provide helpful, knowledgeable service and guide you through your decision with confidence. We truly appreciate your trust and are always here to assist with any future questions or needs! - Chris Souza, State Farm Insurance Agent, Fresno California"
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Fiona Vang

April 30, 2026

5  out of  5
rating by Fiona Vang
"I worked with Matthew Maldonado and Chris, who provided great customer service during a stressful time for us. They answered all of our questions and made us feel like we were in good hands. Would recommend!"
We responded:
"Thank you for your kind words and recommendation, Fiona ! We’re so glad Matthew and Chris were able to support you during a stressful time and help answer all of your questions. Making sure you feel comfortable and confident in your coverage is always our priority. We truly appreciate your trust and are here whenever you need us! - Chris Souza, State Farm Insurance Agent, Fresno California"
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amy doom

April 30, 2026

5  out of  5
rating by amy doom
"I'm an older lady so things over the phone are always extremely difficult for me, I had called the other day and needed help and was quickly helped by a very kind compassionate smart young man named Matt. Answered all my questions and then some, great customer service, very pleasant experience . Matt and Chris keep up the great work! Your help is beyond appreciated you really changed my experience with customer service over the phone."
We responded:
"Thank you so much for your heartfelt review, Amy! We truly appreciate you taking the time to share your experience. We’re so glad Matt was able to assist you with kindness, patience, and clear communication—it means a lot to us that you felt supported and had a pleasant experience over the phone. Your kind words about our service are greatly appreciated, and we’re always here whenever you need assistance. Thank you again for your trust and encouragement! - Chris Souza, State Farm Insurance Agent, Fresno California"
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Jazzmen Ramirez

April 30, 2026

5  out of  5
rating by Jazzmen Ramirez
"I inquired about auto/life/renters insurance for my family and I and had the pleasure of speaking with Matthew. He answered all of my questions and gave me so much helpful insight. 100% recommend!"
We responded:
"Thank you for your kind words and recommendation! We’re so glad to hear that Matthew was able to provide helpful insight and answer all of your questions regarding your auto, life, and renters insurance. We truly appreciate you considering our office for your family’s coverage needs and are here whenever you need us! - Chris Souza, State Farm Insurance Agent, Fresno California"
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Leticia M Villalobos

April 30, 2026

5  out of  5
rating by Leticia M Villalobos
"I had a great experience working with Chris and Matthew at State Farm for my life insurance. They were both extremely knowledgeable, patient, and took the time to clearly explain all my options without making me feel pressured. They made the entire process smooth and easy to understand, which I really appreciated. What stood out the most was their professionalism and genuine care they made sure I felt confident in my decision and answered every question I had. If you’re looking for trustworthy and helpful agents, I highly recommend Chris and Matthew. 5-star service all the way!"
We responded:
"Thank you so much for your thoughtful and detailed review, Leticia! We’re thrilled to hear that you had such a positive experience working with Matthew and Chris on your life insurance. Taking the time to explain options clearly and ensuring you feel confident in your decisions is exactly what we strive for. Your kind words about our professionalism and care truly mean a lot. We appreciate your recommendation and are always here to help whenever you need us! - Chris Souza, State Farm Insurance Agent, Fresno California"
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eric lopez

April 30, 2026

5  out of  5
rating by eric lopez
"Matthew and Chris were a great help providing me with an auto quote for my vehicles. Highly recommend them!"
We responded:
"Thank you for your recommendation, Eric! We’re glad to hear that Matthew and Chris were able to assist you with your auto quote and provide a helpful experience. We appreciate your trust and are here anytime you need assistance moving forward! - Chris Souza, State Farm Insurance Agent, Fresno California"
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Marlene Medina

April 29, 2026

5  out of  5
rating by Marlene Medina
"I am in the market for an Auto and Life insurance policy and came across Chris when looking into agents in my area. He and his office manger Matthew were quick to answer and helped with my inquiries and more. I would recommend their services to anyone currently in the market for any form of insurance."
We responded:
"Thank you for sharing your experience, Marlene! We’re so glad you found our office and that Matthew and I were able to quickly assist with your auto and life insurance questions. Providing clear, helpful guidance is always our goal. We truly appreciate your recommendation and look forward to helping you with your coverage needs! - Chris Souza, State Farm Insurance Agent, Fresno California"
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David Medina

April 29, 2026

5  out of  5
rating by David Medina
"Matt and Chris did a great job helping me with all of my questions. I appreciate the time and thoughtfulness. Great customer service!"
We responded:
"Thank you for your kind words, David! We’re so glad to hear that Matt and Chris were able to help answer all of your questions and provide thoughtful service. Delivering great customer service is always our goal, and we truly appreciate you taking the time to share your experience! - Chris Souza, State Farm Insurance Agent, Fresno California"
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RV3 THE ONE

April 29, 2026

5  out of  5
rating by RV3 THE ONE
"Matthew and Chris were phenomenal! They provided great customer service, answered all my questions and concerns and made my transition easier than expected! I would highly recommend their service!"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that Matthew and Chris were able to provide you with a smooth and positive transition experience. Making sure all your questions are answered and that you feel confident every step of the way is always our goal. We truly appreciate your trust and look forward to being here for you whenever you need us! - Chris Souza, State Farm Insurance Agent, Fresno California"
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Megan Anderson

April 21, 2026

5  out of  5
rating by Megan Anderson
"I’ve had my renter’s insurance through Chris for a few years now and he made the process so easy. Matthew is always so helpful as well whenever I call with questions about my policy. Would definitely recommend them time and time again!"
We responded:
"Megan, thank you so much for your kind words and for trusting our office with your renter’s insurance over the years! We’re glad to hear that the process has been smooth and easy for you—that’s always our goal. I’ll be sure to pass along your shoutout to Matthew as well; he’ll really appreciate it. We truly value your recommendation and are always here whenever you need us. Thanks again for being part of our State Farm family! - Chris Souza State Farm Insurance, Fresno CA"
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JSP

April 20, 2026

5  out of  5
rating by JSP
"Matthew helped me. He has great customer service. Answered all my questions & concerns. 👍🏻"
We responded:
"JSP, thank you for taking the time to share your experience! We’re so glad to hear Matthew provided you with great customer service and was able to answer all of your questions and concerns. We’ll be sure to pass along your kind words to him. We appreciate your support and are always here whenever you need us! - Chris Souza State Farm Insurance Agent, Fresno CA"
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Larissa Trillo

April 17, 2026

5  out of  5
rating by Larissa Trillo
"Matthew and Chris were both really helpful and professional. They took the time to answer my questions and made everything easy to understand. Great customer service and a smooth experience overall."
We responded:
"Thank you so much for your kind feedback! We’re happy to hear that both Matthew and Chris were able to provide helpful, professional service and make everything easy to understand. Taking the time to ensure our customers feel confident and informed is always our goal. We truly appreciate your support and are here whenever you need us! - Chris Souza State Farm Insurance, Fresno CA"
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adam lopez

April 16, 2026

5  out of  5
rating by adam lopez
"Matthew and Chris both provided amazing customer service. Highly recommend"
We responded:
"Adam, thank you for your kind words and recommendation! We’re thrilled to hear that Matthew and Chris provided you with amazing customer service. We’ll be sure to share your feedback with them. We truly appreciate your support and are always here to help whenever you need us! - Chris Souza State Farm Insurance, Fresno CA"
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Alexis Sullivan

April 16, 2026

5  out of  5
rating by Alexis Sullivan
"I’ve been wanting to change my auto insurance for a while now so I reached out to Chris’ office where I was put in touch with Matthew. Matthew is great! Extremely knowledgeable on policies and broke everything down for me that I didn’t understand. Communication is extremely quick and efficient as well. Thank you Chris and Matthew!!"
We responded:
"Thank you so much for sharing your experience, Alexis! We’re glad you reached out and gave us the opportunity to help with your auto insurance. It’s great to hear that Matthew was able to clearly walk you through your options and provide quick, efficient communication. We’ll be sure to pass along your kind words to him. Chris and the team truly appreciate your trust, and we’re always here whenever you need us! - Chris Souza State Farm Insurance, Fresno CA"
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makayla Ellis

April 15, 2026

5  out of  5
rating by makayla Ellis
"Both Chris and Matthew are incredible workers, answered all of my questions and concerns! Very good costumer service."
We responded:
"Thank you for your kind words, Makayla! We’re so glad to hear that both Chris and Matthew were able to address all of your questions and concerns and provide you with great customer service. We truly appreciate your feedback and are always here to help whenever you need us! - Chris Souza State Farm Insurance, Fresno CA "
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Aulani Capuchin

April 14, 2026

5  out of  5
rating by Aulani Capuchin
"Had a really positive experience with Matthew and Chris! To be frank I typically dread interactions with insurance companies but they assured all of my questions were answered and were really kind and patient along the way. Definitely would recommend to others!"
We responded:
"Thanks so much for your kind words Aulani! We completely understand that insurance conversations don’t always top the list of “fun” experiences, so it means a lot to hear that Matthew and I were able to make the process smooth, clear, and comfortable for you. Taking the time to answer questions thoroughly and making sure you feel confident in your coverage is always our goal. We truly appreciate your recommendation and are here whenever you need us! - Chris Souza State Farm Insurance, Fresno CA"
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Wendy Gamboa

April 14, 2026

5  out of  5
rating by Wendy Gamboa
"Called in for an auto quote and Matthew and Chris were quick to answer and beyond helpful. Were super thorough with the process and made it easy to understand the logistics of things as a new time buyer!"
We responded:
"Thanks so much for the great feedback, Wendy! We’re glad Matthew and I could make the process smooth and easy to understand—especially as a first-time buyer. Insurance can feel complicated at first, so we always aim to be thorough and walk through everything step by step. We truly appreciate you reaching out for a quote and are here anytime you have questions or need anything going forward! - Chris Souza State Farm Insurance Agent, Fresno CA"
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Gurjot Gill

March 23, 2026

5  out of  5
rating by Gurjot Gill
"Loved how clear they were with answering questions! They are a great team will be back!"
We responded:
"Thank you, Gurjot! I'm glad our team could provide clear answers and make everything easy to understand. We look forward to helping you again in the future! - Chris Souza State Farm Insurance, Fresno CA "
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Nina Lopez

March 20, 2026

5  out of  5
rating by Nina Lopez
"Matthew and Chris were a great help with my inquiry on an auto quote and were informative on how everything works when it comes to auto insurance. One of the few agencies where you call their office, someone actually picks up. Attentive, responsive, and easy going. Will be recommending to my peers."
We responded:
"Nina, I really appreciate your thoughtful feedback! It's great to hear Matthew and I were able to guide you through your auto quote and be there when you needed us. Thanks so much for recommending us! - Chris Souza State Farm Insurance, Fresno CA "
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astro ant

March 18, 2026

5  out of  5
rating by astro ant
"Both Chris and Mathew were excellent. Every question I had was answered and throughly explained. They are responsive, which is far more than I can say for many other insurance agencies. Amazing service!"
We responded:
"Astro, thank you for the kind words! We're happy we could answer all your questions thoroughly and be responsive throughout the process. That level of service is what we strive for every day! - Chris Souza State Farm Insurance, Fresno CA "
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Max Aldaz

March 17, 2026

5  out of  5
rating by Max Aldaz
"Excellent Service ! Highly Recommend"
We responded:
"Max, thank you for the recommendation! We're glad you had an excellent experience with our team and truly appreciate your support. - Chris Souza State Farm Insurance, Fresno CA "
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regan padua

March 17, 2026

5  out of  5
rating by regan padua
"Matthew and Chris have made the insurance process so easy!! After being bounced around by other companies I really appreciate their ability to make me and mine feel like family. Thanks guys!"
We responded:
"Regan, this means a lot to us! We're so glad we could make the insurance process simple and welcoming after your previous experiences. Helping you feel like family is exactly what we aim for. - Chris Souza State Farm Insurance, Fresno CA "
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salai neou

March 16, 2026

5  out of  5
rating by salai neou
"excellent service, answered my questions. Was very informative and helpful."
We responded:
"Salai, thank you for your feedback! I'm happy we could answer your questions and provide helpful, informative service. We’re always here if you need anything further. - Chris Souza State Farm Insurance, Fresno CA "
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Jared Arana

March 16, 2026

5  out of  5
rating by Jared Arana
"Great service and very helpful. They answered all my questions and made everything easy to understand. Really appreciate the professionalism definitely recommend"
We responded:
"Jared, I appreciate you taking the time to share this! It’s great to hear we could make things easy to understand and provide helpful, professional service. Thanks for the recommendation! - Chris Souza State Farm Insurance, Fresno CA "